Several have mentioned the use of "Random users for testing" and
I'd like to just address that a bit.

Regardless of the usability statistics, I've found that a lot of
companies have "favorites" for testing usability. As in people whom
they've used before who have proven to give insightful information on
whatever new product it is that they're testing usability on.

The coupling of favorites and "fresh blood" seems to be more the
common trend that I've seen rather than purely "users at
random/random users". The accuracy of any of these also is pending
on the background of these testers, the target audience, and the
company's ability to forsee what is possibly the unexpected crowd
that obtains interest in the product. The 6-9 person statistic could
be far off if given to the wrong demographic for testing. Seems like
a no-brainer yet some companies still test to a "pool" that isn't
their target.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=46278


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