Thanks everyone for all the suggestions, ideas, and tips! Much appreciated.
Chris: absolutely agree. We definitely conducted research beforehand, the workshop was mainly to valide some of the findings and to get clients more involved. Audrey: good idea to let the client listed to the interviews, there's nothing more powerful than hearing user's frustrations from the user herself. Also, the idea of having scales for persona's dimensions is a good one. I prefer it to having just the extremes - e.g. Privacy fundamentalist vs. Privacy unconcerned. Other people sent me emails suggesting: - employing collaborative affinity diagramming, - using 'nudies' (hand drawn characters) and creating collages from magazine pictures - making the clients to use the personas in scenarios (using storyboards) to help them visualize the user needs, behaviours, and motivations On running the workshops - the workshop can start with an icebreaker - e.g. 'draw the person next to you' - design games can be used, Sam Menter sent me a good link on that: http://www.boxesandarrows.com/view/using-design-games And seems like the book 'The Persona Life Cycle' by Adlin and Pruett is a must-read on the subject. Finally, the key takeaway with regards to personas seems to be not cutting corners on user research, but making sure it has been done thoroughly and rigorously. ... Our workshop went well, the biggest success was that we really managed to get the client reps involved in the project much more, and that they spent time thinking about the real users. They also seemed to have enjoyed the workshop, and I hope our relationship with them has been strenghtened. Thanks again Jan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=46648 ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [email protected] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
