I agree that this sounds like a lack of professionalism.  Maybe they
did not spot the same issues that you saw?  If they saw the issues, I
am not sure why they would not have taken those learnings to heart and
used them to improve the design.  In the end, better design would make
them look better than some report %u201Cvalidating%u201D the usability
of their design.  

Better design (however you define it) should be the ultimate goal of
every project, and every and project within the project should
support that goal.  Right?  I don't know why else they would have
done usability testing, except to bill more hours, I suppose. 


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47287


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