Catriona - 

We have a blog that's full of best practices for survey design you
could look there for some additional best practice tips. If you want
to create a strong survey and make the user experience a great one
(aka higher response rates, more reliable data, etc.) I would
strongly suggest looking at other survey solutions. While Cvent Web
Surveys is certainly not the only solution out there, you may want to
include it on your short list (I'm obviously a little biased).

You did mention you don't have a lot of time for this project, you
could also look at some professional services that will reduce the
time you spend on the project, and allow you not to get too bogged
down with having to know all the best practices. Cvent's
Professional Services group can help you from little things like
reviewing questions and responses to make sure you don't have any
poorly worded questions that wont result in the data you need, to
building the survey out in the survey tool (if it's a long survey,
this is a huuuuge help because it frees up all that time doing data
entry), or they can run the entire project for you. 

No matter what tool you decide to go with, I do recommend taking a
look at some of the online survey best practice tips that are shared
on the blog. I think there are a lot of good tips there for beginners
and advanced survey designers alike. 

Blog link: http://survey.cvent.com
or http://survey.cvent.com/blog/design-online-survey

Feel free to reach out if you have any questions!


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=47480


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