Thanks for looking at my form.  I would however like to respond to
some of your constructive criticism.

"The first field is not labelled, so I took a guess and entered a
dollar amount. Upon hitting the dollar symbol (because there was no
indication onscreen otherwise) I was slapped with a rather rude error
message. (there are ways to avoid this error with both frontend and
back end code)"  

Unfortunately this was a client must have, I could not have put a $
in the field before you entered the information to alert the user of
what is expected.  The client did not care for inline form
verification either. They liked modals and that is what they wanted
to have.

"The main concern I would have is that the form breaks users
expectations of being able to tab quickly through fields to a visible
goal, and does not provide a visible system status or adequately
prevent errors or help users recover from errors.."

The form was broken up into groups in order to not overwhelm users
which was one of the main issues with the original form.  Also I
tried to address this issue by having the groups labeled at the top
of the form (which you can click and navigate through) along with a
visible indication of which group you were currently at.  This
certainly could have been addressed with a progress meter or some
other indication of how far along the user is in the form as per you
suggestion.  This is definitely something we need to address and fix.

Something I did not mention about this form is that when it was
deployed, the total number of donations rose about 150% over last
year when and older form was used.  This is my first major iteration
of the form and I obviously need to fix some issues.  I hope others
learn from my mistakes.  


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=48008


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