Hi:

Questions:

* Do you have user data to help develop the personas?
* Do you have some data to help drive improvements for the online
journey?
* What roles/titles are attending the workshop?
* What do you want to people to do with the output after the
workshop?

Suggest you could:

* Develop the Personas before the workshop for people to validate
* Use the issues to group and drive "design goals" before starting
the design
* Use the time to divide into 2 teams to come up with 2 solutions and
then bring the best of the 2 solutions together into 1
* Test the solution with the group against tasks to help iterate

Planning note - An important part of a workshop is to ensure that
expectations are set correctly before you walk in so that everyone
understand what you will and will not achieve.

Also see -
http://www.uxmatters.com/mt/archives/2007/06/walking-through-your-product-design-with-stakeholders.php

rgds,
Dan


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=48067


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