Some companies have them video chat with the helpdesk person who will make sure their face looks like their picture in the security badge database.
It's the next best thing to being there :-) Video chat is part of Google Apps, Skype, G+, Yahoo Chat, and so on. It's pretty ubiquitous now a days (and some of those work even if the user has forgotten their work password) Tom -- http://EverythingSysadmin.com <http://everythingsysadmin.com/> -- my blog http://www.TomOnTime.com <http://www.tomontime.com/> -- my videos
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