On Tue, 11 Sep 2012 08:50:15 -0400, Edward Ned Harvey (lopser) <[email protected]> wrote:

From: [email protected] [mailto:discuss-
[email protected]] On Behalf Of Moose Finklestein

The big question is (I think) -- what does having forums get you that
mailing lists do not?

People who prefer forums. And people who google for something and then want to join in the conversation that they find.

In my opinion, I think the forum people tend to be the younger crowd. (Just my opinion.)

This matches my experience as well. People who were very active in the 90's when Usenet was the thing are all pretty nostalgic over it. I know I am. High density, text-based, threaded interactions. And in the later years, pretty discoverable via search-engines. There is nothing like it anymore, no matter how hard we try; things are just too balkanized now.

Kids these days, and I've had a few come through our office in the form of Interns, hit Google first. This brings them to all the names we already know. linuxquestions. Experts-exchange. gmane. stackoverflow. Innumerable blogs like mine. Maybe the occasional google-groups hit. And if they really dig through the search-results, IRC logs.

Forums gather new users in ways that mailing-lists don't because the barrier-to-entry is perceptably lower. Yes it's dead easy to join a mailing list, and joining a forum usually requires a trip through email anyway. But a mailing list carries the onus of "please send me lots of stuff", where a forum login is a lot more fire-and-forget (especially if it's OpenID enabled).

"I just want an answer to my question, I don't need to know about everything going on here."

That is the mind-set of the vasty multitudes who have problems. They have zero comittement to the platform they find their resolution on. Though if they notice that they KEEP finding resolutions on a platform, that's when they start becomming sticky.

These Interns of ours are not pining for the older, more effective communication methods. A couple of them were on mailing-lists for technologies they were actively working on and having a lot of problems with, but in the main they were dedicated forum-users.

--
Law of Probable Dispersal:
     Whatever it is that hits the fan will not be evenly distributed.
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