Folks, seeking recommendations, I'm looking for a decent wiki, as a *hosted* solution, for use for operational runbooks, logbooks, process controls, post-mortem archives, etc for my area, plus more besides for other areas if we can manage to get to one commonly acceptable wiki solution. Because of the runbooks step, in particular, it's a deal-breaking requirement that we enable (some or all) users to get a dump of the contents in a readily readable form, so that when Things Are Broken, the content can be read locally. Ideally, with history so that people can debug a broken runbook entry by looking and seeing that "step 4" keeps changing and is likely the place to debug further.
Extra kudos if the dump is sane, with git history or the like. The hosted by someone else (which we pay for) is a hard requirement. We're outgrowing GitHub's wikis and the limitations. The git model is great, the markdown-only is limiting adoption by non-eng, especially as we're moving to Jira for ticketing because of the more severe limitations there. Atlassian's Confluence is nice, with their OnDemand offering, but the only way to get contents for offline access is via a wiki administrator account, to take a backup, and then parse apart some XML which is very clearly geared for backup/restore as the use-case. I _can_ script to parse apart the XML tree, but support fora suggest there have been format changes, so I'd be playing a game of catchup every so often, with our ability to take local copies of our runbooks broken in the meantime, which is unacceptable fragility. Really, looking for something which is "close enough to Confluence in features" but has "sane exports of entire spaces, not just individual pages", ideally via DVCS. We have some budget to pay, and we're currently a small company (less than 20 people). My model is to have process docs but to keep things as simple and streamlined as possible, so that bureaucracy becomes simple checklists people control for themselves, rather than unpleasant mandates. Suggestions appreciated, -Phil _______________________________________________ Discuss mailing list [email protected] https://lists.lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
