Ski Kacoroski writes:
 > Hi,
 > 
 > I am hoping someone can figure out what is going on. The place where I 
 > work purchased an online service - https://polargofit.com.  The only 
 > problem is that we cannot resolve it using our nameservers.  Details are:
 > 
 > * From any outside site, it works fine with dig and dig +trace
 > 
 > * From our network, using an external name server (8.8.8.8) it works 
 > fine with dig, but dig +trace gives me:
 > 
 > polargofit.com.              172800  IN      NS      ns.utanet.fi.
 > polargofit.com.              172800  IN      NS      ns2.utanet.fi.
 > ;; Received 76 bytes from 192.48.79.30#53(192.48.79.30) in 416 ms
 > 
 > ;; connection timed out; no servers could be reached
 > 
 > * From our network using our caching name servers it does not work at 
 > all with dig or dig +trace (same issue as above).
 > 
 > My theory is that 8.8.8.8 is caching the record which is why dig works 
 > internally because we get the answer from 8.8.8.8.  The internal servers 
 > do not work because they can never get the result to add to their cache.
 > 
 > The network folks here have gone over the firewall logs, etc. and swear 
 > that there are no rules blocking us to those servers.
 > 
 > Any other ideas on what might be going on are really appreciated.

Would you happen to have any overly-stringent firewall rules that would
block overlong DNS UDP replies or prevent DNS over TCP?  This could
especially be an issue if DNSSEC is involved too.

 > cheers,
 > 
 > ski
 > 
 > -- 
 > "When we try to pick out anything by itself, we find it
 >    connected to the entire universe"            John Muir
 > 
 > Chris "Ski" Kacoroski, [email protected], 206-501-9803
 > or ski98033 on most IM services
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