Figures that we would figure out right after I posted :). We are
fortunate in that we have 2 ISPs so we were able to force all traffic
through one and then the other ISP. Voila, ISP A failed and ISP B
works. So somewhere in ISP A's equipment is where the problem resides.
cheers,
ski
On 10/16/2014 11:30 AM, Steve VanDevender wrote:
Ski Kacoroski writes:
> Hi,
>
> I am hoping someone can figure out what is going on. The place where I
> work purchased an online service - https://polargofit.com. The only
> problem is that we cannot resolve it using our nameservers. Details are:
>
> * From any outside site, it works fine with dig and dig +trace
>
> * From our network, using an external name server (8.8.8.8) it works
> fine with dig, but dig +trace gives me:
>
> polargofit.com. 172800 IN NS ns.utanet.fi.
> polargofit.com. 172800 IN NS ns2.utanet.fi.
> ;; Received 76 bytes from 192.48.79.30#53(192.48.79.30) in 416 ms
>
> ;; connection timed out; no servers could be reached
>
> * From our network using our caching name servers it does not work at
> all with dig or dig +trace (same issue as above).
>
> My theory is that 8.8.8.8 is caching the record which is why dig works
> internally because we get the answer from 8.8.8.8. The internal servers
> do not work because they can never get the result to add to their cache.
>
> The network folks here have gone over the firewall logs, etc. and swear
> that there are no rules blocking us to those servers.
>
> Any other ideas on what might be going on are really appreciated.
Would you happen to have any overly-stringent firewall rules that would
block overlong DNS UDP replies or prevent DNS over TCP? This could
especially be an issue if DNSSEC is involved too.
> cheers,
>
> ski
>
> --
> "When we try to pick out anything by itself, we find it
> connected to the entire universe" John Muir
>
> Chris "Ski" Kacoroski, [email protected], 206-501-9803
> or ski98033 on most IM services
--
"When we try to pick out anything by itself, we find it
connected to the entire universe" John Muir
Chris "Ski" Kacoroski, [email protected], 206-501-9803
or ski98033 on most IM services
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