I think there are (at least) two distinct scenarios for running old software:

1) infrastructure: the difficulty of transitioning from old to new. This includes the dollar cost of the new software (and hardware) and the huge amount of staff time needed: both immediately obvious (the actual transition/migration) and the not-so-obviouscosts and time necessary to really understand and deal with all the dependencies, both technological and business-process. It is very hard to know all the ways that people are using the features (and oddities) of any major software infrastructure. And getting people to change how they work is really hard, especially when they don't see any advantage or benefit.

2) applications: some people don't like change, so they resist moving to new versions or replacements for anything. Others have a legitimate need (or legitimate perceived need) to be able to deal with documents and other data from the old applications. It took us many many years to finally get rid of really really old drawing programs that faculty were either using, or thought that they might need to update the images that they use in their teaching.

  --david

On 03/23/15 15:10, Esther Schindler wrote:

I recently listened to an IT manager talk about how many Novell Netware servers the organization still used. I could hear the pain in his voice.

I’m planning to write a blog post about the old software that IT folks and developers have to support. I’m thinking it might be entertaining… in a schadenfreude way. And perhaps the “why” answers can give us all insight into what makes organizations hold onto legacy applications, for good or ill.

I’m not looking for answers about custom applications or in-house software. The reasons to hold onto old custom code are relatively well-known, and a different discussion. But software you acquired from a vendor…?

But… what’s the oldest software your shop still uses? Why is it still in place?

Send me a note privately if you like, but I'm not planning to quote anyone by name. It does help to have a context (e.g. "says a sysadmin at a midwest insurance company") but it’s the experience that matters, not the company or source’s name.

--Esther


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David Parter
Director of Academic Computing Services
University of Wisconsin Computer Sciences Department
dpar...@cs.wisc.edu
608-262-0608

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