well , all services are runnng fine , and actually, the red lines in my previously reply are the log output when i upload a video file.

INFO:collective.transcode:Initializing
INFO:collective.transcode:Launched http channel
INFO:collective.transcode:Launched TranscodeDaemon scheduler thread....
INFO:collective.transcode:Scheduler thread running
INFO:collective.transcode:['iso', 'jpeg', 'mpeg2', 'mp4-high', 'mp4-low', 'webm-high', 'webm-low']
ERROR:collective.transcode:Invalid transcode request: checksum mismatch
ERROR:collective.transcode:Invalid transcode request: checksum mismatch
ERROR:collective.transcode:Invalid transcode request: checksum mismatch
ERROR:collective.transcode:Invalid transcode request: checksum mismatch
ERROR:collective.transcode:Invalid transcode request: checksum mismatch


On 12/09/2015 01:35 AM, Markos Gogoulos wrote:
Hi, have you seen my reply? Copy/pasting in case you've missed it



Hi there,

first check that all services are up and running

[root@production]# ./bin/supervisorctl status
cache RUNNING pid 19534, uptime 40 days, 19:11:47
nginx                            STARTING
ploneftp RUNNING pid 19533, uptime 40 days, 19:11:47 transcodedaemon RUNNING pid 19532, uptime 40 days, 19:11:47 uwsgi RUNNING pid 19530, uptime 40 days, 19:11:47 worker RUNNING pid 19531, uptime 40 days, 19:11:47 zeo RUNNING pid 19529, uptime 40 days, 19:11:47


also check what the logs say when you're uploading a file - and paste the output here if the errors continue

[root@production]# tail -f var/log/*.log parts/transcodedaemon/*.log

Cheers,
Markos


On Tue, Dec 8, 2015 at 6:18 PM, MichaelLeung <[email protected] <mailto:[email protected]>> wrote:

    any update ?


    On 11/30/2015 04:04 PM, MichaelLeung wrote:
    have you faced this issue before?

    On 11/30/2015 03:35 PM, MichaelLeung wrote:
    seems that my transcodedaemon service is working find
    tcp        0      0 0.0.0.0:8888 <http://0.0.0.0:8888>
    0.0.0.0:*                   LISTEN 22546/python



    On 11/30/2015 03:23 PM, MichaelLeung wrote:
    Hi

    thanks godness , some is alive

    no , the problem is still happening, but i think
    transcodedaemon is the root case.


    here is plone.log's output when i publish a video.

    2015-11-30T07:21:47 INFO plumi.content.subscribers job queued:
    <zc.async.job.Job (oid 13678, db 'main')
    ``plone.app.async.service._executeAsUser(('', 'Plone',
    'Members', 'admin', 'videos', 'test-1'), ('', 'Plone'), ('',
    'acl_users'), 'admin',
    plumi.content.metadataextractor.setup_metadata)``>
    ------
    2015-11-30T07:21:48 ERROR collective.transcode Could not
    connect to transcode daemon http://v.example.com: cannot
    marshal None unless allow_none is enabled

    here is the trandcodedaemon.log's output while i click the
    're-Trancode' command.

    INFO:collective.transcode:Initializing
    INFO:collective.transcode:Launched http channel
    INFO:collective.transcode:Launched TranscodeDaemon scheduler
    thread....
    INFO:collective.transcode:Scheduler thread running
    INFO:collective.transcode:['iso', 'jpeg', 'mpeg2', 'mp4-high',
    'mp4-low', 'webm-high', 'webm-low']
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch






    On 11/29/2015 07:56 AM, Anna Helme wrote:
    Hmm, not sure, we haven't noticed any issues with avi files...
    is everything else working okay?

    Try with another avi file, in case you have a problem with
    that particular file?

    On 25/11/2015 10:26 AM, MichaelLeung wrote:
    Hi,

    so far, uploading mp4 file  can be support on my Plumi , but
    not avi file.

    any way to fix this problem ?


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