hi

i modified the domain before i send out the email. it can be resolved by the dns and i also added them to my hosts

On 12/10/2015 04:02 PM, Markos Gogoulos wrote:
Hi, seems that some configuration was missed and the transcodedaemon isn't working properly. This could be related:

2015-11-30T07:21:48 ERROR collective.transcode Could not connect to transcode daemon http://v.example.com: cannot marshal None unless allow_none is enabled

What instructions have you followed? You need to edit site.cfg and edit these two line:

|www-server-name = new.plumi.org <http://new.plumi.org> www-videoserver-name = newvideos.plumi.org <http://newvideos.plumi.org> |
to point to the 2 dns names that will be used for your portal, example
|www-server-name = mgogoulos.plumi.org <http://mgogoulos.plumi.org> www-videoserver-name = videos-mgogoulos.plumi.org <http://videos-mgogoulos.plumi.org>|

If you haven't access to a dns server, at least do the naming on /etc/hosts file. You need to run the buildout again for the changes to take effect
./bin/buildout -vN

and after it finishes, then restart services
./bin/supervisorctl restart all

Hope this helps,
Markos



On Wed, Dec 9, 2015 at 5:17 AM, MichaelLeung <[email protected] <mailto:[email protected]>> wrote:

    well ,  all services are runnng fine , and actually, the red lines
    in my  previously reply are the log output when i upload a video file.

    INFO:collective.transcode:Initializing
    INFO:collective.transcode:Launched http channel
    INFO:collective.transcode:Launched TranscodeDaemon scheduler
    thread....
    INFO:collective.transcode:Scheduler thread running
    INFO:collective.transcode:['iso', 'jpeg', 'mpeg2', 'mp4-high',
    'mp4-low', 'webm-high', 'webm-low']
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch
    ERROR:collective.transcode:Invalid transcode request: checksum
    mismatch


    On 12/09/2015 01:35 AM, Markos Gogoulos wrote:
    Hi, have you seen my reply? Copy/pasting in case you've missed it



    Hi there,

    first check that all services are up and running

    [root@production]# ./bin/supervisorctl status
    cache                            RUNNING pid 19534, uptime 40
    days, 19:11:47
    nginx                            STARTING
    ploneftp                         RUNNING pid 19533, uptime 40
    days, 19:11:47
    transcodedaemon                  RUNNING pid 19532, uptime 40
    days, 19:11:47
    uwsgi                            RUNNING pid 19530, uptime 40
    days, 19:11:47
    worker                           RUNNING pid 19531, uptime 40
    days, 19:11:47
    zeo                              RUNNING pid 19529, uptime 40
    days, 19:11:47


    also check what the logs say when you're uploading a file - and
    paste the output here if the errors continue

    [root@production]# tail -f var/log/*.log parts/transcodedaemon/*.log

    Cheers,
    Markos


    On Tue, Dec 8, 2015 at 6:18 PM, MichaelLeung
    <[email protected] <mailto:[email protected]>> wrote:

        any update ?


        On 11/30/2015 04:04 PM, MichaelLeung wrote:
        have you faced this issue before?

        On 11/30/2015 03:35 PM, MichaelLeung wrote:
        seems that my transcodedaemon service is working find
        tcp        0      0 0.0.0.0:8888 <http://0.0.0.0:8888>
        0.0.0.0:* LISTEN      22546/python



        On 11/30/2015 03:23 PM, MichaelLeung wrote:
        Hi

        thanks godness , some is alive

        no , the problem is still happening, but i think
        transcodedaemon is the root case.


        here is plone.log's output when i publish a video.

        2015-11-30T07:21:47 INFO plumi.content.subscribers job
        queued: <zc.async.job.Job (oid 13678, db 'main')
        ``plone.app.async.service._executeAsUser(('', 'Plone',
        'Members', 'admin', 'videos', 'test-1'), ('', 'Plone'),
        ('', 'acl_users'), 'admin',
        plumi.content.metadataextractor.setup_metadata)``>
        ------
        2015-11-30T07:21:48 ERROR collective.transcode Could not
        connect to transcode daemon http://v.example.com: cannot
        marshal None unless allow_none is enabled

        here is the trandcodedaemon.log's output while i click the
        're-Trancode' command.

        INFO:collective.transcode:Initializing
        INFO:collective.transcode:Launched http channel
        INFO:collective.transcode:Launched TranscodeDaemon
        scheduler thread....
        INFO:collective.transcode:Scheduler thread running
        INFO:collective.transcode:['iso', 'jpeg', 'mpeg2',
        'mp4-high', 'mp4-low', 'webm-high', 'webm-low']
        ERROR:collective.transcode:Invalid transcode request:
        checksum mismatch
        ERROR:collective.transcode:Invalid transcode request:
        checksum mismatch
        ERROR:collective.transcode:Invalid transcode request:
        checksum mismatch
        ERROR:collective.transcode:Invalid transcode request:
        checksum mismatch
        ERROR:collective.transcode:Invalid transcode request:
        checksum mismatch






        On 11/29/2015 07:56 AM, Anna Helme wrote:
        Hmm, not sure, we haven't noticed any issues with avi
        files... is everything else working okay?

        Try with another avi file, in case you have a problem
        with that particular file?

        On 25/11/2015 10:26 AM, MichaelLeung wrote:
        Hi,

        so far, uploading mp4 file  can be support on my Plumi ,
        but not avi file.

        any way to fix this problem ?


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