Well said. The outside of the carton doesn't say "Includes free web support forum".
Anyway, I'm in a bad mood because gmail tech support is terrible. Emails that state exactly what the reproducing steps and symptoms of a SEARCH problem are, are returned with "You should use our search function, have a nice day". I suppose since gmail is free you get what you pay for, but its so annoying that their core functionality of searching is broken. On Apr 6, 2005 9:09 AM, Steve Baumgarten <[EMAIL PROTECTED]> wrote: > Sean Adams wrote: > > > Please just realize the irony in pointing out that the list is > > overloaded, while simultaneously overloading it further with a verbatim > > rehash of the forum vs list debate. Instead, please direct your > > suggestions to the CEO, who cares and will read them: [EMAIL PROTECTED] > > And the additional irony of complaining about lack of a good forum when > the real issue, if any, should be whether support is readily available. > > Given that almost no question goes unanswered for more than a few hours > here, and given that direct (and free) telephone and email support is > also available, and on top of that, that one of the principals of the > company is responding to this non-technical support issue in a very > timely manner -- well, I'd say the company is responsive and the product > is well supported. > _______________________________________________ Discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
