Gooner;429473 Wrote: > My issue here is not that I need to replace this particular SB3 as I > already have. It actually failed around the 2 year mark and that means > basic cost of ownership was around £100 per annum. > > I expected it to last longer. > > Now, the law (which I didn't define) states that the supplier, not > manufacturer is liable if the goods fail in an unreasonable length of > time. > > I admit I have had some benefit from the product, so I'm not expecting > a full refund, but I would accept compensation for future loss of > enjoyment from the product. So if we expect an SB3 to last 5 years and > it died after 2, then an amount of compensation for the remaining years > seems reasonable. Else they could finance the repair of it. > > Cliveb makes an excellent point and in the long run, this shift in > power back to the consumer may result in better quality goods in the > long run. They don't make things like they used to :) > > By the way, the state of the world economy is not my responsibility. I > already pay in excess of £30k a year tax which goes to support the > millions of useless pen-pushing administrators in the non-productive > government offices. Don't get me started ;)
This line of thinking is unreasonable and more importantly illogical. By making the Retailer responsible, all that does is force a retail out of business. Its not his product, why should he have to stand behind it. Additionally as Sean said, after expenses, the retail if he was lucky only cleared 25%. Its hard enough to stay in business as it is, but having to give a customer a new unit what cost him 60% of retail that he only made 20% on, again illogical. This does nothing to sort out bad products, all it does is put the person with the consumer's best interest at heart in an unattainable position. Another moronic law! The manufactur should be the one named in this law. That way they bear the cost, can either offer a recall, redesign the product, or stop making it! That also stops bad goods from China and other countries from coming in if they know they are going to bear this expense. Lastly, just how in the world is a Retailer going to be able to make a decision as to whether to carry the latest and greatest product that was just released when he is going to be responsible for it failing before the consumer thinks it should?! And yes things don't last as long as they used to because when it comes to most consumer electronics they are now disposable. If your CDP, DVDP, or VCR failed would you have it repaired? Most likely not, its cheaper to buy a new one that is going to be better then the one you owned. -- iPhone *iPhone* Media Room: Transporter, VTL TL-6.5 Signature Pre-Amp, Ayre MX-R Mono's, Vandersteen Quatro, VeraStarr 6.4SE 6-channel Amp, VCC-5 Reference Center, four VSM-1 Signatures, Runco RS 900 CineWide AutoScope 2.35:1 Living Room: Duet, ADCOM GTP-870HD, Cinepro 3K6SE III Gold, Vandersteen Model 3A Signature, Two 2Wq subs, VCC-2, Two VSM-1 Kitchen: Squeezebox BOOM Bedroom: SB3, GFR-700HD, Thiel 2.3, Second Boom Home Office: SB3, NAD C370, two VSM-1 Home Gym: SB3, Parasound Vamp v.3, Thiel PowerPoint 1.2 House Portable: SB3, Audioengine A5 Thunderbird: Duet, Mac Mini Expedition: SB3, ToughBook ------------------------------------------------------------------------ iPhone's Profile: http://forums.slimdevices.com/member.php?userid=13622 View this thread: http://forums.slimdevices.com/showthread.php?t=64114
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