erland;541106 Wrote: > First of all this is not critique, I've thought about doing similar > things like this myself. I think I understand why you do this and I > completely understand your frustration, but I'm not sure it will be > good for the community and product on longer term. I think most > community member sees exactly the same things as you express on your > blog, and it's all very frustrating to all of us and I'm pretty sure > this also includes all Logitech employees that are visible on these > forums. > > However, it feels like it would be better if we could find a way to > handle this on this forum and on the wiki. It should be easy to make an > announcement wiki page which the community could maintain on > wiki.slimdevices.com, using this we can also improve the quality of the > current wiki by adding more tips, trix and other stuff which people want > to know about. I think everyone have write permissions to the wiki, so > it should also make it possible for more than a single person to > maintain it. > > People that want mail notifications, can easily subscribe to changes to > a specific announcement wiki page. > > We could accomplish a lot if people from the community started to > together improve the contents on wiki.slimdevices.com. > > Once again, it's not really critique to your idea with a separate blog, > I'm just suggesting that there might be an alternative method to > accomplish the same thing that would keep the community together > instead of splitting it up on several sites. You are of course free to > host this on your own blog site instead, but for the community and > product I think it would be better if you handled it trough the > official wiki here at wiki.slimdevices.com. > > It's fantastic to see how much senior members in this community cares > for this product, Slim Devices really succeeded to unite people in a > unique way and made them care for their product. It's so frustrating to > see everything going downhill and I'm really hoping the trend will > change soon because the Touch and Radio are really excellent products > with a promising future. > > Even though it's frustrating to see what Logitech management, sales and > support organisation does and doesn't do, I think for the long term > success of this community and the products which we all love, it would > be preferred if we focused on trying to find ways to help Logitech. > Logitech sales, support and management organization will learn, we just > have to give them some time. The focus in the future will definitely be > different than what it has been in the past, but I'm pretty sure they > are going to learn that this community is good and important for their > products, we just have to give them some time. > > Also remember that most employees from Logitech available on these > forum originally comes from Slim Devices and have the exact same > feeling for these products and this community as we do, the people in > the management and sales organization have a different background and > need some time to learn. > > Yes, I know it's frustrating.
erland, I think it'd be great if the community started a project like this as well- if it was hosted by logitech. Even better- if logitech took the torch and started communicating with the community themselves. My goal with this blog was to give the community a sense of connection to what's going on that feels better than random (and often contradictory) posts on the forum. My goal is to update my blog with the latest news directly from logitech, so people can stop speculating- which in my opinion, does worse for the community. Basically, there needs to be a leader. In my opinion, that should be logitech. I am critical of how logitech is doing this after they took over slim devices (I've always loved the communication from slim employees, but it seems they're in the dark about production and decisions too).. If this blog convinces logitech to do it, then I'll simply close my blog. My job will be finished. I am doing this because I want to see these products succeed, and communication is key. In the mean time, anybody who wants to help I'd love help gathering news. **Disclaimer** I really appreciate the communication from the direct squeezebox employees, don't get me wrong. I just feel like logitech is handling communication poorly, and our occasional product updates with mickey still haven't gotten us closer to when we can get a SB receiver... -- FredFredrickson ------------------------------------------------------------------------ FredFredrickson's Profile: http://forums.slimdevices.com/member.php?userid=16584 View this thread: http://forums.slimdevices.com/showthread.php?t=78013 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
