i don't agree that the poster whose friend does everything for free is
lost money to logitech.  thats the wrong way to look at it from a
business pov.

why?

b/c logitech needed to develop all that software anyway, for the actual
hardware customers it did have.  making it available for free actually
INCREASES hardware sales, it doesn't decrease sales.  it increases
exposure, and i'd bet a lot of people who try, eventually go on to buy.


even if u believe more people don't buy then eventually do, whatever
the numbers are, you get more sales total!  the '20 persons into
digital audio' scenario:

1. NO FREE SOFTWARE:

10 people buy without trying.
10 more people can't try and don't buy, end of story.

(and since they couldn't try first, maybe some return hating it,
costing logitech money)

2. FREE SOFTWARE:

10 people buy, (and maybe they tried first, maybe not)
3 people don't try, don't buy

however

7 people try, and of those some use indefinitely, (your friend); and
over time, some buy, lets say 3 of the 7 as of a given date.

so:

the free scenario gets you 3 more sales than the non free one, and
there is no reason to believe net sales are hurt by the free scenario
since customers could return stuff if they didn't like it in either
case.  

the caveat of course is that the free scenario will turn potential
customers off b/c they hate the software/paradigm, which i am sure has
happened, but that only saves logitech from a costly return after the
fact in a non-free scenario, so its good for logitech ultimately.

the larger point is that with something like this, allowing people to
use it, even only in part, should net more sales than not allowing them
to do so.

if your friends financial status were to change, i'd be expecting he'd
buy something.

having said that, i do agree that its odd to me, considering that they
have SP, that they haven't developed apps for iphones and smart devices
and so on.  that truly is a huge missed opportunity and guys like pippin
were very smart to move quick into the void.  the SBC is amazing imo,
but who would pay $299 for it when for $9 you can ipeng?

there is no doubt imo, that logitech did not properly leverage the
asset of SP in the smart devices category.


-- 
MrSinatra

www.lion-radio.org
using:
sb2 & sbc (my home) / sbrec & ipeng (parent's home) - sbs 7.5.2b - win
xp pro sp3 ie8 - p4(ht) 3.2ghz, 2gig ram - 1tb wd usb2 raid1 - d-link
dir-655 - 43k+ mp3
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View this thread: http://forums.slimdevices.com/showthread.php?t=80169

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