Yeah, MJ customer service is notoriously horrible. Luckily I've only ever had to contact them once and that was a billing issue (their web site refused to take my renewal money!?!). See below for some MJ contact info I accumulated to resolve my issue, hope it helps. YMax is MJ.
I use it mostly to call back to the US when traveling internationally and it works very well for this while saving me a small fortune. The savings of just a 20 minute call from some countries pays for the 5 year MJ service. Mary Kennon (Mary.Kennon at magicjack.com) Rikard Bone (Rikard.Bone at magicjack.com) YMax Communications Corp. 5700 Georgia Avenue West Palm Beach, FL 33405 Phone: 561-586-3380 Fax: 561-586-2328 Email: peter.russo at ymaxcorp.com Customer Contact: Michael Shippey, Customer Service Manager 5700 Georgia Ave West Palm Beach, FL 33405 Phone:888-230-0060 Fax: 561-586-2328 Email: michael.shippey at ymaxcorp.com -- toby10 ------------------------------------------------------------------------ toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553 View this thread: http://forums.slimdevices.com/showthread.php?t=85686 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
