Hello, I own 2 logitech radio's and run my own server. I'm very dissappointed in logitech for taking this decission. Another person (50+ in age) even bought a logitech squeezebox radio after seeing mine in action (synchronized) during a visit.
I don't completely understand why they're doing this technically: 1) They're killing off a complete eco-system. A lot of nasses provide easy-to-use packages/upgrades for their current server. Could it be even easier? Why didn't they team up/promote it more? 2) They're making a lot of customers unhappy. Customers that are buying multiple of their devices and recommending it to their friends, ... It isn't so easy to win back a unsatisfied customer as winning a new one. I suppose they took this into account ... 3) They could have just made the existing interfaces easier to use and making a lot of existing customers happier, so that they could certainly recommend it to their friends (free advertising for their "new" line). In other words, improve what they're having and building upon that, without dissatisfying/making it complicated for existing longtime users. 4) For the "advanced users", people are losing a lot of functionality/power. I don't see myself buying the new devices. I just bough 2 new devices (touch and extra radio) so that I can keep using my current system. I hope that the community will keep thriving. 5) I noticed the lack of investment of logitech into the software the latest year (at least). When a free android-app feels easier to use and has more features than the provided one, you know who to trust ... I think that Logitech buying this line was good for promoting these devices (but not by virtue of "logitech" apparently), but apparently nothing for the long run. I need to have local control myself. Why on earth use an internet-connection when it isn't needed. Yes, make it optional for easy configuration, ... but mandatory? It is a point-of-failure (unreliable connections, ...), more traffic, ... 6) I have the same impression with their harmony-devices. Who is running Logitech? Certainly not customer-support/satisfaction. They stopped a few years ago apparently. Michel ------------------------------------------------------------------------ MichelB's Profile: http://forums.slimdevices.com/member.php?userid=57763 View this thread: http://forums.slimdevices.com/showthread.php?t=96606 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/discuss
