Mnyb wrote: 
> 
> 
> Harmony was a Canadian company acquired by Logitech in 2004.  I bought
> my first Harmony remote prior to the acquisition and was very impressed
> with the hands on tech support. They would make changes to my profile to
> deal with a new or problem piece of hardware while I was on the phone
> with them, upload it to my remote and stay on the line while I checked
> it!
> That all changed of course after the acquisition. Sound familiar?


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