MrC Wrote: 
>  . . . It can take a little time for open source documentation to catch
> up with the progress and changes in the software. . . . Your point is
> taken, however - the intial out of the box, setup experience could be
> easier.

Thanks for your encouragement, though, in fairness, I think his point
is a bit broader.  Initial setup is not the only issue.  User questions
at any point still require a lengthy tour through not only the software
help file but also the site's Product Info tab, Support tab, the wiki
(a very “slim” wiki), the bug list, and the Forums. (A tremendous
amount of information can be found only in the Forums; no way to tell
whether it's authoritative.) I think there is agreement that that's not
as it should be. Some of us would put a higher priority on this. 

Slim recently acknowledged that documentation is one of the top items
warranting "community" support and participation.
http://forums.slimdevices.com/showpost.php?p=61490&postcount=1.  I
sympathize with the volunteer developers: It's probably more fun to add
new features than to document (or stabilize) existing features for
existing customers.  But the reminder that this is open source software
is not much comfort to the ordinary customer, as we paid hundred of
dollars for hardware that can’t be used properly without a good
understanding of how to use the software.  

Thanks very much for your generous help.  

Dave


-- 
Dave2
------------------------------------------------------------------------
Dave2's Profile: http://forums.slimdevices.com/member.php?userid=1556
View this thread: http://forums.slimdevices.com/showthread.php?t=18057

_______________________________________________
Discuss mailing list
[email protected]
http://lists.slimdevices.com/lists/listinfo/discuss

Reply via email to