d6jg wrote: 
> Most likely Network issue.
> Nothing to do with the Duet per se and certainly not an issue with
> mySB.com.
> 
> It could be the WiFi breaks down but the internet is still connected 
> Or
> It could be that the WiFi is ok but the internet goes down
> 
> You need to find out which.
> 
> You need some basic network diagnostics
> 
> Do you know any of his internal IP addresses?

No on the internal IP addresses, what shall I ask him for? shall I get a
screenshot of, say ipconfig?

I suppose I could install LMS and give him a "library" of a few CD's
worth of music and ask him to test. If it doesn't crash while playing
the library wifi probably ok.

Also, I suppose I could have him run a long ethernet cable (his router
is in the back of the house, audio eqmt in the front), or, I could loan
him a radio or boom to hook via ethernet and see if it's wifi...

You also suggest network diagnostics, any tools, guidelines, etc I can
follow to pinpoint? I have fairly limited IT experience, but know how to
debug.

Thank you
Jim


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