seanadams Wrote: > The WEP key may have been left over from factory test - sometimes they > don't get reset. Also did you buy direct or from Slim? I bought it online, but through a reseller. Slim Devices issued the RMA and shipped the replacement unit. Of course, I can no longer remember the SSID that was present and I did not write it down. I do remember it had the text "prog" as part of it. Does that correlate to a network name used in your testing environment?
seanadams Wrote: > To answer your question our policy has been to stockpile used inventory > for warranty repair/replacement requirements, or sales maked as > "refurb". In either case it goes through the exact same production > processes and the only thing we save are the electronics (cases and > most of the accessories are scrapped). Dealers are expected to follow > similar procedure and return any used stock to us. Sounds like a perfectly reasonable policy. To clarify, would my situation be considered a "warranty repair/replacement" situation? I guess in my mind there is a distinction between a unit that arrives in non-working condition and one that goes bad sometime during the warranty period. But I admit that it a customer-centric view and such a distnction might not make sense on the vendor's end. -- samlw ------------------------------------------------------------------------ samlw's Profile: http://forums.slimdevices.com/member.php?userid=2818 View this thread: http://forums.slimdevices.com/showthread.php?t=19676 _______________________________________________ Discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
