support issued an RMA. use it.
if you want help here, explain the NATURE of the problem, instead of
just venting frustration over support (which most people here have
found to be very good), and very little of the actual details of the
problem.
As a side note, I've noticed that it throwing a "I do this for a living
and much better" doesn't often result in favourable responses. Simple
observation. hope that helps.
-kdf
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