Dead365 Wrote: > Your customer base is currently mostly hobbyists - a few thousand > middle-aged technicians who spend their weekends soldering their own > power supplies. All you need to do is scan the forums to see that. > Make SB nearly as easy to use as iTunes and you open up an entirely > different - and much larger - market of people who just want to plug > the damn thing in and listen to the music.
I don't disagree with your general sentiments, and I know lots of people who would like to see (amongst other things) a more intuitive and less clunky web UI and remote, me included. SD's also aware of this and AFAIK, some of the big changes that are being made to 6.5 are part of their steps to address this. However, I'm not with you on the customer base. You're using the makeup of the regulars on the support forum to extrapolate the customer base which just doesn't make sense. The people who come on this forum tend to be a) new users with basic setup issues (just like any other product forum) b) regulars with a keen interest in developing or improving the product. What about the many other people who buy, plug in and never have a support issue that requires them to post ? Just by way of example, five (soon to be six) of my friends have an SB - one of them introduced it to me and between us we got the other four hooked. I'm the only one who's ever posted on the board so far as I am aware and I'm as far from your assessment of this board's users as you can get (unless you think 30 is middle-aged). None of us program in any language, know how to operate a soldering iron or have a T-shirt with binary on*. We do, however, have a common interest in beautiful, functional homes and a love of music. * To anyone who's ever offered me help or advice and does own such a t-shirt, NOM and TFIC for the avoidance of any doubt... -- Siduhe ------------------------------------------------------------------------ Siduhe's Profile: http://forums.slimdevices.com/member.php?userid=723 View this thread: http://forums.slimdevices.com/showthread.php?t=24528 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
