gharris999;155776 Wrote: 
> 
> At the Transporter's price point, we all wish for perfection.  But even
> with appropriate testing and burning in SOMEONE is going to get bitten
> by a failed component within a week of first plugging in the product. 
> It happened to you and it happened to me too.  But it's just
> statistics, and we'll make ourselves crazy if we take it personally.

Sure, someone is going to get unlucky, but it would seem to me that
'problematic hardware' has bitten more than a few of us. There are 3
others with what would appear to be the same problem since you posted
the quote that a 'handful' had already been returned. 'We are looking
into either stress testing the internal power supply or upgrading it
with something more robust.' That comment suggests to me a design
fault, poor quality components, and/or that the power supply is
operating right on the edge of the envelope. Statistically, the number
of people who have seen this issue is growing and it would seem to me
that it has already grown past the point of a couple of people being
'unlucky'. 

I'm sorry, but having waited for the UK distrib and dealers to receive
stock and fill orders, whilst watching others who had not pre-ordered
have their order delivered whilst I waited, it only compounds my
frustration to receive a unit with a 'faulty' power supply that
could/would/should have been avoided if the unit had undergone a decent
soak test.

Perhaps Sean would care to comment on the failing power supply issue?


-- 
JackOfAll
------------------------------------------------------------------------
JackOfAll's Profile: http://forums.slimdevices.com/member.php?userid=3069
View this thread: http://forums.slimdevices.com/showthread.php?t=29777

_______________________________________________
discuss mailing list
[email protected]
http://lists.slimdevices.com/lists/listinfo/discuss

Reply via email to