If you have four units all running the same firmware, and only one is
having problems, then it points to a hardware failure. What you've
described is consistent with a faulty SDRAM chip, but that's just a
guess. 

Tech support is normally very responsive... typically just a couple
business hours. Please check your spam filters and if you really
haven't heard from them, give them a call.


-- 
seanadams
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