sts9fan;203520 Wrote: > So I have figured out(kinda) that my SB3 has a hardware issue. the guy > from tech support agrees also. For some reason it cannot obtain an IP > address. My SB2 is now working perfectly wireless so I know it is the > SB3. I have had it for <1.5 years which is out of the warranty range. > They say they will fix it for $90 which is not really good enough for > me. This thing should not fail this easy. Any charges more then > shipping and they have lost a customer and a HUGE advocate for these > things. I have told pretty much everyone who will listen about them > and to buy the SB over other media servers. We will see.
sts9fan, The warranty on a Squeezebox 3 is 2 years. I'm not sure who you spoke to in Support, but I checked and there is no ticket created for this incident. (unless you gave a different e-mail address) Provided the failure was not from a drop on the floor, or a lightning strike during a picnic, we should be able fix your player under warranty. It's all in the details, of course. Please contact Support again either via phone or e-mail and we'll help you sort this out. Also feel free to contact me directly. -- Devans Daniel Evans - Technical Support Lead [EMAIL PROTECTED] - +1.650.210.9400 ------------------------------------------------------------------------ Devans's Profile: http://forums.slimdevices.com/member.php?userid=4873 View this thread: http://forums.slimdevices.com/showthread.php?t=35473 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
