Devans;240454 Wrote: > sts9fan, > > The warranty on a Squeezebox 3 is 2 years. I'm not sure who you spoke > to in Support, but I checked and there is no ticket created for this > incident. (unless you gave a different e-mail address) > > Provided the failure was not from a drop on the floor, or a lightning > strike during a picnic, we should be able fix your player under > warranty. It's all in the details, of course. > > Please contact Support again either via phone or e-mail and we'll help > you sort this out. Also feel free to contact me directly.
Well there you have it. Despite the fact that the customer acted like an idiot by whining in a public forum before even trying to get his SB3 fixed, Slim Devices is still willing to politely help him. Seems like pretty good service to me. -- lanierb ------------------------------------------------------------------------ lanierb's Profile: http://forums.slimdevices.com/member.php?userid=5566 View this thread: http://forums.slimdevices.com/showthread.php?t=35473 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
