I really tried to use the support form under the support link, but ran
into several usability problems...

1) It won't recognize my existing registration login, instead it wants
me to register again

2) But it won't let me register again using the same email address I
used when I registered - oops, now I'm stuck. 

3) It won't take a phone number unless it has the exact (###) ###-####
format -- and it does not re-insert your other entries back into the
form when it gives you an error, so you have to re-type everything (and
phone number is an optional field, shouldn't you really be more
forgiving, not less, for that data?)

This was using Firefox 2.0.0.11 on windows XP. I thought it might be an
IE-only form, but it was the same when I switched browsers. 

Come on, guys. 

Since I cannot finish submitting the problem via the support channel
after multiple attempts, here it is: 



I purchased an SB3 in Spring 2007 (during the White sale) and installed
SlimServer on my Sony VAIO with Windows XP. I really loved the
convenience of having music accessible, and I scanned my entire CD
library as FLAC files and put my disc collection into storage. I
currently have 360+ GB of tracks stored on a 500GB external drive with
another backup drive safely stored elsewhere. I liked the SqueezeBox so
much I convinced at least three other people to buy an SB3. 

During the Summer I spent many days (weeks, really) building playlists
through SlimServer of various genres, and enjoying the music in my
system. 

In November we moved and due to some VAIO system changes the playlists
stopped working (external drive had a new address assigned). I've since
edited the playlist files and corrected the path information, but all my
playlists come up as empty when I try to view  them in SlimServer or
play them through the SB3. It's taken me a while to get around to this
post due to unpacking from the move, general Holiday brouhaha, and the
4 days I've spent searching this forum and the SlimDevices site. 

Background:
The SB3 runs on our 802.11g Wifi network, while the VAIO is connected
directly to the wifi hub via Ethernet. SlimServer running is version
6.5.4 - I re-downloaded and re-installed over the weekend, but no joy.


The Playlists are all visible, and when I open them in a text editor
everything is still intact, but I cannot play or edit them through
SlimServer. 

Playlists that point to internet radio stations still work fine. But I
also have the playlist stopping/dropout problem with my SB3, both back
before the move, and with radio feeds today. 

I tried moving the playlist directory in SlimServer, and it found the
edited playlists and scanned them, but they are still empty. 

It looks like other people have reported this from time to time, but no
solution has been offered - any ideas out there? 


This is very frustrating. I really do not want to recreate all of the
playlists again, and given the, ahem, *eclectic* nature of my music
collection I don't really trust random track selection for parties,
etc. This has sucked some of the fun out of using the SB3... 

Thanks for letting me vent  -

/pRC

(Hey, while I'm here, you may want to have someone look at your search
for the forums - I frequently get white screens with exceptions like:
Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to
allocate 1024 bytes) in /www/forums.slimdevices.com/search.php on line
842
instead of an appropriate error message - if my query is getting too
many records, please tell me so.)


-- 
pRC
------------------------------------------------------------------------
pRC's Profile: http://forums.slimdevices.com/member.php?userid=11016
View this thread: http://forums.slimdevices.com/showthread.php?t=42301

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