Well, I had contact with the Slim Devices support. The repair alone is going to set me back USD 90, but on top of that, I need to get it to the US. This is very disappointing, as with the Logitech acquisition, one might hope a more global service.
I bought a second Squeezebox in Sydney, but if I cannot get local support for repairs (and I don't think that two years and two weeks is too much to expect for such a piece of equipment to keep functioning), I will not buy any other Wireless Streamer from Logitech. As great as these devices are, I need to be able to count on the support. Adding the cost of shipment to the US to the repair costs, my Squeezebox is a total loss. It is cheaper to buy a new one. Surely, sending some components and a set of technical diagrams should enable the local Logitech technical staff to repair these units? Matt -- matthijskoopmans LinkedIn: http://www.linkedin.com/in/mattkoop LastFM: http://www.last.fm/user/matthijskoopmans/ ------------------------------------------------------------------------ matthijskoopmans's Profile: http://forums.slimdevices.com/member.php?userid=2622 View this thread: http://forums.slimdevices.com/showthread.php?t=41199 _______________________________________________ discuss mailing list discuss@lists.slimdevices.com http://lists.slimdevices.com/lists/listinfo/discuss
