I did a look-up on google and I assume you are referring to Tact Audio of New Jersey.
I would suggest the following: Contest the charges with your credit card company. The credit card company should not charge you and reverse the charges. COD: That is generally a red flag that something is suspicious. Keeping everything on a credit card gives you the remedy of the first suggestion. Write to the District Attorney (prosecutor) for the locality of the other party. Sue in your own locality in small claims court (and hopefully the court will accept jurisdiction - show the judge the advertisements in magazines to indicate it is a national company and also show the judge the list of dealers located in different states for this manufacturer). If the judge will not entertain jurisdiction, sue in small claims court in the locality of the manufacturer by doing everything my mail. Hopefully the clerk of that court will explain the detailed procedures and send you the local forms for you to fill out. Participate in every online forum that you can discuss this manufacturer's products and explain your story over and over again. Contact the manufacturer's dealers to explain the story. Contact the magazines that the manufacturer advertises in to tell your story. Contact any trade associations (is there an audiophile trade group?) and tell your story. All these contacts might put some pressure on the manufacturer to settle with you. Let me now make a general statement about dealing with a small company by mail. You are taking a risk. And you found out why. Your remedies are constrained compared to buying through a major retailer, either online or locally. Amazon or Best Buy, for example, have no questions asked return policies. It is a shame to say that, but you live and learn. Now, let me switch subjects from remedies to "audiophiles". I am in the pro audio field. So I know how music is recorded and produced. It continues to amaze me about consumers of music who, in my humble opinion, overpay for socalled audiophile equipment. Paying more money for audio equipment very quickly suffers from the economic concept of the law of diminishing returns. That is to say that if you pay ten times as much for an amp, for example, you are not going to get ten times better sound. The simple reason is biological - the human ear has limits and simply can't pick up frequencies beyond a very narrow range. Economics recognizes the psychic income derived from some purchases. Maybe the name of a product or where it is advertised can sometimes seduce the consumer. Unfortunately the quality of a product must be judged by how it sounds, not by the exoteric name on the faceplate. Do you really think that Yamaha or Sony or Panasonic et al don't have the best audio engineers in the world? Do you really think a little company with a handful of employees that advertises in some "audiophile" magazine can make a product that sounds better than the big boys? Please. Whether in the field of consumer amps or consumer speakers, do yourself a favor to avoid future aggravation and save yourself some money, and buy from a reputable retailer and get a product made by a "big" company. Your ears will never know the difference and the product will work. -- mortslim ------------------------------------------------------------------------ mortslim's Profile: http://forums.slimdevices.com/member.php?userid=11039 View this thread: http://forums.slimdevices.com/showthread.php?t=45814 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
