I've been a Squeezebox 2/3 and SlimServer/SqueezeCenter user for several
years.  I've been looking for a wireless remote solution for all my
Squeezeboxes to primarily be used from my patio.

I've tried web browser based, and small client application based
options on PDAs, UMPCs, and tablet PCs.  Each one offered some good
things, but all  had some issue that I couldn't accept, to become the
ultimate solution.

When the controller arrived, I thought I finally had my answer.  I
patiently waited for it to become available without the Duet Received,
since I already have 6 Squeezeboxes covering all my required zones.  I
purchased one as soon as it became available by itself.

I am very please with the operation of the Controller, and know, as the
Squeezebox and SqueezeServer, it will only get better from a software
standpoint.  But like all previous attempts at finding a remote, the
Controller has one issue that I simply cannot get past.

The Controller's screen is basically unusable anywhere with even a
modest amount of ambient light.  There are three issues I've found with
the screen:
1. The screen is so dimly back lit, even at it's highest brightness
setting, and using a wallpaper with the most contrast, as to make it
useless in all but dark rooms.
2. The plastic covering the screen is very glossy, which causes
reflections that, together with the dim back light, make the screen
even harder to read.
3. Lately, after the short period of ownership, it appears a fog has
come over the plastic cover.  I've taken extremely good care of the
device, and yet this fog cannot be cleaned off the cover.  It appears
the plastic has a film on both sides, inside and outside, again adding
to the inability to read the screen.

I love my Squeeze system, and want to love the Controller, but the
screen is a real issue.  This issue, for me, makes my investment in the
Controller useless in it's intended purpose.  Surely I cannot be alone
in my disappointment with this screen.

So, Logitech:  Are there plans of releasing a Controller with a more
usable screen in the future?  And if so, what will you do for your
existing users, who have paid full boat for a controller that is, in my
case, unusable in the role it was intended to fill?

Thanks in advance for your reply.

PRGeno

P.S. I must state again: I'm not some Sonos troll.  I LOVE my Squeeze
system, including the Controller, except for this screen issue.  I hope
you take this criticism in the constructive manner in which it is
intended, from a loyal user.


-- 
PRGeno
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PRGeno's Profile: http://forums.slimdevices.com/member.php?userid=718
View this thread: http://forums.slimdevices.com/showthread.php?t=48718

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