I have also experienced the same problem. My SB3 works perfectly, has about 30 foot range and works together with a Netgear Range Extender with no difficulty. My two Duets are a mess. Only about 15 foot range and when they are in range of the Range Extender it is a crap shoot whether or not they will connect. Support has basically pulled a Microsoft or HP, the software blames the hardware and then the hardware blames the software. Claiming that it is a network problem isn't really satisfactory if you expect to sell the product to the general public.
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