On Thu, Aug 13, 2009 at 10:12 AM, Rob Cherry<[email protected]> wrote: > I am being asked by the business to do a better job about spam. > Looking at the options out there for a small/medium business (I have > 35 employees but around 90 mailboxes spread across 4 domains), > messagelabs stands out in that they have a low minimum - 10 users. > They are also pretty cheap and chearful - around $3 per user per > month, and they only count warm bodies not email addresses. > > Only question left is are they any good :-) > > Anyone have any experience using MessageLabs? Anything good/bad to say?
At a previous employer I evaluated Postini and MessageLabs and chose MessageLabs. This was in 2004, and a lot may have changed. We ended up using MessageLabs until I left in 2006 to join my new employer, who later purchased Posini (not the product, the entire company; though I'm not in the group that deals with email). I was very happy with MessageLabs' user experience (i.e. what my users would see). They kept it good and simple for the user. That was important to me because the more features and options users saw, the more chance that they would get confused. I was able to configure things so that (1) obvious spam got tossed, (2) once a day they got an email summary of the questionable stuff, (3) the email they received had a 1-click "release from the quare quarantine nteen" system (if they forgot their password, it didn't matter). Very simple. From the sysadmin perspective I was able to configure the things I needed, including multiple domain aliases and so on. Their price structure was clear and simple and turned out to be cheapest for my particular number of users. Postini was equally configurable by the sysadmin, with more options related to what is considered bad stuff to filer (not just spam vs. non-spam, but filters could eliminate porn, gambling-related messages, etc.). The users had to log in to get their quarentine and once logged in had tons of options. I didn't want them to have tons of options... each new option gives them one more reason to be confused. This was 4 years ago, so they've had plenty of time to improve since then. Tom _______________________________________________ Discuss mailing list [email protected] http://lopsa.org/cgi-bin/mailman/listinfo/discuss This list provided by the League of Professional System Administrators http://lopsa.org/
