Larry, How many hours of conversation did you get out of the support folks before the Apple reps started asking for money? Their new user telephone support is supposedly has a good reputation.
On the other hand, have you ever tried getting repeated Windows questions answered from Microsoft? How about help from Henter Joyce on third party products? I must point out that the non-Apple software is not Apple's responsibility, but I hope you keep pressing them about Pages though. Did you pay separately for Pages, or was it bundled at no additional cost?
