what is the cost for apple care? and do you pay this yearly monthly etc? ----- Original Message ----- From: "David Poehlman" <[EMAIL PROTECTED]> To: "General discussions on all topics relating to the use of Mac OS X by theblind" <[email protected]> Sent: Thursday, April 27, 2006 7:00 AM Subject: Re: Apple Care
> give them a call. > > On Apr 26, 2006, at 8:32 PM, Jane Jordan (gmail) wrote: > > Something similar happened to me. I had to send my iBook in for > repairs, and it was back pretty fast. Do you think ... it owuld be a > bad idea to send it in for basic maintenance, like I can do with my > BrailleNote? I have to send it n for Braille display repairs and > cleaning, and they check for other problems, too. WouldApple do the > same thing, or do I have to have a specific issue? > > Jane > > > On Apr 26, 2006, at 6:43 PM, JOHN PANARESE wrote: > > > Hi folks, > > I know the subject of tech support and the like has come up > > here. I wanted to share an experience I had last week. > > > > Two weeks ago, my iBook suddenly locked up and would not > > start. Fortunately, I was at a friend's house who is a very > > experienced Mac user and is one of the major influences in my > > switch from Windows to the Mac. He gave the unit a thorough look > > and he suggested that it was a good idea to contact Apple. His > > feeling was that there was some kind of a hardware problem. > > > > I contacted Apple and went through a series of experiments > > directed by the tech support person. Basically, it was the same > > things my friend had done, but it confirmed what we already > > suspected. There was definitely some kind of hardware issue that > > was preventing any power from getting to the board. > > > > So, because I have Apple Care, I received a box directly from > > Apple the very next day, shipped the unit to Apple and, within 48 > > hours, I had my fully functioning iBook back in my possession. > > Yes, folks, the cost of buying Apple Care is worth it. I didn't > > pay a dime to get my unit repaired. I can relay a few stories in > > regard to problems I've had with Window's laptops and dealing with > > specific companies that went far differently, so I'm more than > > satisfied with how Apple handled my particular situation. > > > > Take Care > > > > John D. Panarese > > Managing Director > > Technologies for the Visually Impaired, Inc. > > 9 Nolan Court > > Hauppauge, NY 11788 > > Tel/Fax, (631) 724-4479 > > Email, [EMAIL PROTECTED] net > > Internet, http://www.tvi-web.com > > > > AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA, > > PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS, > > DUXBURY, DANCING DOTS AND OTHER PRODUCTS FOR THE BLIND AND > > VISUALLY IMPAIRED > > > > > > > > > > > > > > > > -- > Internal Virus Database is out-of-date. > Checked by AVG Free Edition. > Version: 7.1.385 / Virus Database: 268.5.1/326 - Release Date: 4/27/2006 > >
