At 7:19 -0400 30/6/06, Scott Howell wrote:
Don't bother sending it to [EMAIL PROTECTED], it is better if you get an online ADC membership and submit it that way. It gets to the engineers and you generally get feedback. Please consider this route, its easy and free.
Reply: I just checked with someone at Apple. Sending a detailed description of an issue you run into to [EMAIL PROTECTED] does apparently help and of course submitting a bug through Radar, the online bug reporting tool for Apple developers (ADC = Apple Developer Connection) is also a very good idea. In both cases, a concise but sufficiently detailed (and ideally reproducible case) will help. Make sure to have a clear subject title too. Multiple reports from different people also help. So I would suggest that those who know how to submit bugs as online ADC members or those who want to find out use Radar (see https://connect.apple.com/ for becoming a member) and those who prefer to keep things simple email to [EMAIL PROTECTED]
I think if both things get done it will help. Bugs reported through radar by ADC members will reach engineering. Issues reported to [EMAIL PROTECTED] will probably reach the people who need to push engineering to resolve the issue(s) :-)
Cheers, david. -- -------------------------------------------------------------- David Niemeijer, CTO AssistiveWare(R) [EMAIL PROTECTED] http://www.assistiveware.com/ --------------------------------------------------------------
