I can't handle the traffic on this list, so I have to run in Digest mode
- which means you don't get a same-day response!

Dane Trethowan said:
"Someone from England may know the answer to this, wasn't the Royal
National Institute for the Blind going to be pushing VoiceOver to its
clientel?"

If by "pushing VoiceOver" you mean "thoroughly reviewing VoiceOver's
capabilities and taking a considered decision whether to include Macs in
its catalogue of products" then yes, RNIB may one day promote and even
sell Macs! 

A year ago, we published an article "The new Apple operating system" on
our website (www.rnib.org.uk/technology and follow the side link to
News). This initial review of VoiceOver hasn't changed, since VoiceOver
has not changed. Other Mac applications that may be of interest to our
customers (iTunes, MS Office) have not become any more accessible
either. I believe there is still no fully accessible spreadsheet
application (correct me if I'm wrong). It seems to me that very little
has changed in the year since the launch of VO.

We haven't finished our user review process, and blind and partially
sighted people on our behalf are carrying out and reporting on the sort
of tasks that Alastair and Leonie did for the Nomensa article. Without
wanting to anticipate the findings, it is clear that proper introduction
to the OS and suitable training material and trainers are vital to a
positive experience, and currently are hard to find. Nomensa are leaders
in the field and have considerable expertise, and they were actively
looking for information, but even they didn't spot the key combination
to lock the VO keys.

Earlier this year we received a query from someone who was keen to get
started on learning how to use a Mac in the south of England (I posted
it to this list). I received no useful responses, and the only trainer
in the whole of the UK with a knowledge of VoiceOver works for RNIB in
Liverpool, in the north of England. If there are others - please put
them in touch with me now!

RNIB is particularly interested in selling and promoting low cost and
free alternatives to the expensive Windows screen readers, but the cost
and availability of support and training is a major factor. We need more
and better introductory and training materials, and many many more
trainers who have a knowledge of VO. I thoroughly endorse what Jane and
Scott have said - Apple does not seem to be making an effort on this
score. Once we have completed our user review and have some concrete
recommendations to make, we will be in touch with our contacts at Apple.

Keep up the good work
---
Ruth Loebl
Senior ICT Development Officer

Royal National Institute of the Blind
58-72 John Bright Street
Birmingham
B1 1BN
Tel: +44 (0)121-665 4231
Fax: +44 (0)121-665 4201
Email: [EMAIL PROTECTED]
Web: http://www.rnib.org.uk/technology/

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