I can just imagine your friend's problem. sometimes the only way is human to human as some of the e-mail support structures are automated, and the results can be a scream. helping site owners realize that screen readers are used by a broader population than just the vision challenged may help, even if only illustrating the numbers. one figure I have sen suggests that more than 15% of the US population has a print disability requiring some kind of screen reading technology.
This was not a vision related number either.

Thanks again,
Karen




On Tue, 26 Sep 2006, JOHN PANARESE wrote:

     As I said, this has become a very hot topic and it will be interesting
     to see how or if it can be resolved in a way that will provide some
     kind of  access for screen reader users.  Audio alternatives appear to
     be the offered solutions, but without a doubt, these would have to
     improve.   As with you, usually, I find the website owner to be quite
     understanding and helpful, but in other instances, this is not the
     case.  Oddly enough, a  blind friend of mine just had a very difficult
     time communicating this issue with Microsoft while trying to create a
     MSN account.  The emails forwarded to me were quite amusing, yet also
     disconcerting.

Take Care

            John D. Panarese
      Managing Director
Technologies for the Visually Impaired, Inc.
9 Nolan Court
Hauppauge, NY 11788
Tel/Fax, (631) 724-4479
Email, [EMAIL PROTECTED]    net
Internet, http://www.tvi-web.com

AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA, PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS, DUXBURY, DANCING DOTS AND OTHER PRODUCTS FOR THE BLIND AND VISUALLY IMPAIRED

AUTHORIZED APPLE BUSINESS ASSOCIATE
MAC VOICEOVER TRAINING AND SALES




On Sep 26, 2006, at 2:59 PM, Karen Lewellen wrote:

Those are what I mean yes.
When I find one I really must manage, I communicate the problem to the site owners, more often then not with good results. Usually they had not a clue the problem existed.
 Once in a great while though I run into someone who figures I have a tamed
 sighted pet person around to read them whenever I ask.  It took me about
 two  years to set up a paypal account.

Karen
On Tue, 26 Sep 2006, JOHN PANARESE wrote:

> If you are talking about the captures, or whatever those image > security > numbers/letters are called, I don't think any screen reader will > work
>      with them.   This has been a hot topic  on a few other lists I'm on.
> Since they are used to prevent spammers from making accounts with > bots,
>      it's a difficult issue.  The audio alternatives are the current
>      solutions, but I also don't find them helpful at times.  It took me
>      about eight attempts to create a secondary AIM account a few months
>      back to understand the bloody numbers and letters being read.
> > Take Care > > John D. Panarese
>       Managing Director
> Technologies for the Visually Impaired, Inc.
> 9 Nolan Court
> Hauppauge, NY 11788
> Tel/Fax, (631) 724-4479
> Email, [EMAIL PROTECTED]    net
> Internet, http://www.tvi-web.com
> > AUTHORIZED DISTRIBUTORS FOR PORTSET SYSTEMS LTD, COMPSOLUTIONS VA, > PREMIER ASSISTIVE TECHNOLOGIES, INDEX, PAPENMEIER, REPRO-TRONICS, > DUXBURY, DANCING DOTS AND OTHER PRODUCTS FOR THE BLIND AND VISUALLY > IMPAIRED > > AUTHORIZED APPLE BUSINESS ASSOCIATE
> MAC VOICEOVER TRAINING AND SALES
> > > > > On Sep 26, 2006, at 1:58 PM, Karen Lewellen wrote: > > > Hi all, > > I am sure somewhere this subject has come up, but as I just ran into > > one of those...again, I was wondering how vo manages these if at all? > > I have always guessed that if a test could be read by a screen reader, > > it would not be a sound test given how at least n some platforms the > > reader works. > > I do not find the spoken options to work with my setup. how is this > > managed with vo?
> > Thanks,
> > Karen
>



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