If you were sitting in theire seat and had a choice of responding to messages all day or fixing bugs, what would you do?

On Nov 8, 2007, at 5:16 PM, Dan Keys wrote:

Hello Rich and list,
I'd like to make an obxervation regarding my experiences with Apple's Accessibility Group.
Never in the numerous times that I've written to
[EMAIL PROTECTED]
have I ever got a responce. It would be better for someone to respond to email, than to never respond. I know that a few people have received replies from Apple's Accessibility group, but I sure never have. It kind of gives the appearance that they don't want anything to do with the customers who use Apple's products, in particular, VoiceOver or any other accessibility applications.




On Nov 8, 2007, at 1:53 PM, Rich Caloggero wrote:

I want to file a bug / suggestion with Apple, specifically related to
Safari, VoiceOver, and Webkit. Should I simply send eMail to
[EMAIL PROTECTED], or should I goto the webkit.org site and use their
bug tracking system?

I guess what I'm really asking is: which software is controling the behavior I see with respect to VoiceOver and the web (Safari, Webkit, or VoiceOver)? I assume that there is no simple answer to this question, and that to some
extent all three are involved.

A related question: if I send mail to [EMAIL PROTECTED], are there guidelines or a certain form the message must follow, aside from the usual: include specific version numbers of all components, provide test cases, be
clear about what the problem is, and provide clear steps to reproduce?

Thanx much in advance.

-- Rich







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