Ryan this is Shaun in Georgia. I will run these test and see what I
get. I don't have Apple Care because this mini is too old for that.
Let me try it and see, I'll let you know in a bit.
On Apr 21, 2008, at 10:53 PM, Ryan Dour wrote:
Hello,
First, try resetting the iPod. Hold the menu and select keys down
for at least 10 seconds. If nothing happens, repeat. Both buttons
must be pressed within milliseconds of each other, so be patient. If
that doesn't do it, get some sighted assistance and run the
diagnostic tests available by holding down the left side of the
click wheel and the select button. Select is the center button.
Failing this, I hope you had AppleCare. Let me know where you're at
in the world and I'll get you the AppleCare contact info. AppleCare
for iPods is $$69 in the United States, but is an international
support network. AppleCare representatives in each country will try
and troubleshoot the iPod, and then your situation will depend on
each country. In the U.S. we can go to an Apple Store for a visit to
the iPod ba or Genius bar. Orr, simply have a box shipped out
overnight that we drop in the mail the next business day and get a
repaired product a few days later.
If you're iPod isn't quite a year old, you can still add AppleCare.
However, one day over the limit and you can't do it, and I've never
seen anyone get an exception.
Thanks,
Ryan
On Apr 21, 2008, at 12:13 PM, vashaun jones wrote:
Listers I have a newer I Pod mini and it seems that it's broken. It
doesn't power on even when it's plugged into the power outlet or
when it's plugged directly into my Mac. Does anyone know a fix or a
shop I can send it to? It isn't worth much so I don't want to spend
allot of money on it, but I have fell in love with it and would
like to get it fixed for less than the price of getting a new Nano.
