That is a good question.  It does seem like they are less than genius sometimes.

Here's hoping you get a more knowlegable person to helpl you on Monday!

janet

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> From: [EMAIL PROTECTED]
> To: [email protected]
> Subject: Re: Lioncourt.com Review: Shake, Shuffle, and Roll
> Date: Fri, 19 Sep 2008 20:02:47 -0700
> 
> LOL, I have to go into my apple store on Monday to get an issue with  
> my Ipod's click wheel fixed.  This was the same store I was in the  
> other day when we couldn't figure out how to drag and drop.  Now I  
> have the instructions I think I'll take them to the genius bar and  
> have them help me figure it out with all of your guidence.  I feel  
> like an idiot, but I can't get it to work despite following all the  
> steps (encluding adding command to the key press) I'm frustrated,  
> because this really shouldn't be causing me this amount of difficulty!  
> I've figured out everything else with no trouble!
> Anyways, we'll see how the genius bar guys and I get on this time!
> I feel like we are educating a lot of our local apple store's  
> employees on voice over's capabilities in general.
> Does anyone know how much training the average genius bar tech has  
> with voice over?
> Olivia
> 
> On Sep 19, 2008, at 5:51 PM, Janet and Felix * wrote:
> 
>>
>> We were a bit disappointed in our local Apple Store in our county  
>> here.  The store in San Francisco that we were in on Monday had the  
>> Ipods syncked so they worked impressively!  Reading all the menu  
>> choices and song lists.
>>
>> But our store, not a singe one had the voice synked up on it.   
>> Worse, the employees didn't even know they had the voice  
>> capability!  And neither did the manager.  Yes, I took this issue  
>> all the way to the manager.
>>
>> I told them all, I was very disappointed.  And I reminded them that  
>> just 12 miles north of their store or so was Guide Dogs for the  
>> Blind. I told the manager, it's possible, that they might get a nice  
>> big group of blind folks in here all at once!  If GDB decides to  
>> take a class to their mall for some work, and came into the Apple  
>> store!  And they'd better get on the ball and be ready!
>>
>> heh heh. I had that guy's eyes big.  It was kind of funny.  But  
>> hopefully, I irked them into getting those display models talking,  
>> and their empoyees up to date on how to work the voice menus, so  
>> they can help people.
>>
>> And, how many other Apple stores don't have the voice syncked up in  
>> their demos, and employees that cannot tell you how it works because  
>> they don't even know it has the voice capability?
>>
>> Just a heads up, you might have to educate them!
>>
>> Felix did buy a 16 GB nano anyway, even though he didn't get to play  
>> with them again first in the store.
>>
>>
>> best,
>> janet
>>
>> ----------------------------------------
>>> From: [EMAIL PROTECTED]
>>> To: [email protected]
>>> Subject: Re: Lioncourt.com Review: Shake, Shuffle, and Roll
>>> Date: Thu, 18 Sep 2008 21:38:55 -0700
>>>
>>> Hi
>>>
>>> Well that makes a great promotional, but could someone write about  
>>> how
>>> well it actually works?  What we can expect when we purchase it,  
>>> bugs,
>>> purks, of course it talks but what else is there to know about it.
>>>
>>> I have been wanting to try one of these things out for a while now  
>>> but
>>> can't seem to figure out how as you have to set it up through your
>>> itunes library and you won't find any such unit at an apple store.
>>>
>>> One interesting thing I did notice about the nano is that if it is
>>> playing music and you start to move through the menus, the music
>>> volume gets cut in half, presumably so that speech may be heard.
>>> Pretty cool, but again, no experience actually using the speech.
>>>
>>> Regards
>>> Justin Harford
>>> On Sep 18, 2008, at 9:22 PM, Josh de Lioncourt wrote:
>>>
>>>> Thanks go to Shane Jackson for his review of the iPod Nano 4G and
>>>> its speaking interface.  You can read the review at this link:
>>>>
>>>> http://www.lioncourt.com/shake-shuffle-and-roll/
>>>>
>>>> Josh de Lioncourt
>>>>
>>>> ...my other mail provider is an owl...
>>>>
>>>>
>>>>
>>>
>>>
>>
> 
> 

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