it seems like some of them just can't think outside of the box and
don't know the keyboard shortcuts as well as they should.
One thing I will say for all of the ones I've encountered is that they
are more than willing to work with you and learn, and all are
impressed with the capabilities of VO. The one I worked with last
week was frustrated because he couldn't help me solve the drag and
drop issue, and said that all techs should be trained on the basics of
VO.
Olivia
On Sep 19, 2008, at 11:34 PM, Janet and Felix * wrote:
That is a good question. It does seem like they are less than
genius sometimes.
Here's hoping you get a more knowlegable person to helpl you on
Monday!
janet
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From: [EMAIL PROTECTED]
To: [email protected]
Subject: Re: Lioncourt.com Review: Shake, Shuffle, and Roll
Date: Fri, 19 Sep 2008 20:02:47 -0700
LOL, I have to go into my apple store on Monday to get an issue with
my Ipod's click wheel fixed. This was the same store I was in the
other day when we couldn't figure out how to drag and drop. Now I
have the instructions I think I'll take them to the genius bar and
have them help me figure it out with all of your guidence. I feel
like an idiot, but I can't get it to work despite following all the
steps (encluding adding command to the key press) I'm frustrated,
because this really shouldn't be causing me this amount of
difficulty!
I've figured out everything else with no trouble!
Anyways, we'll see how the genius bar guys and I get on this time!
I feel like we are educating a lot of our local apple store's
employees on voice over's capabilities in general.
Does anyone know how much training the average genius bar tech has
with voice over?
Olivia
On Sep 19, 2008, at 5:51 PM, Janet and Felix * wrote:
We were a bit disappointed in our local Apple Store in our county
here. The store in San Francisco that we were in on Monday had the
Ipods syncked so they worked impressively! Reading all the menu
choices and song lists.
But our store, not a singe one had the voice synked up on it.
Worse, the employees didn't even know they had the voice
capability! And neither did the manager. Yes, I took this issue
all the way to the manager.
I told them all, I was very disappointed. And I reminded them that
just 12 miles north of their store or so was Guide Dogs for the
Blind. I told the manager, it's possible, that they might get a nice
big group of blind folks in here all at once! If GDB decides to
take a class to their mall for some work, and came into the Apple
store! And they'd better get on the ball and be ready!
heh heh. I had that guy's eyes big. It was kind of funny. But
hopefully, I irked them into getting those display models talking,
and their empoyees up to date on how to work the voice menus, so
they can help people.
And, how many other Apple stores don't have the voice syncked up in
their demos, and employees that cannot tell you how it works because
they don't even know it has the voice capability?
Just a heads up, you might have to educate them!
Felix did buy a 16 GB nano anyway, even though he didn't get to play
with them again first in the store.
best,
janet
----------------------------------------
From: [EMAIL PROTECTED]
To: [email protected]
Subject: Re: Lioncourt.com Review: Shake, Shuffle, and Roll
Date: Thu, 18 Sep 2008 21:38:55 -0700
Hi
Well that makes a great promotional, but could someone write about
how
well it actually works? What we can expect when we purchase it,
bugs,
purks, of course it talks but what else is there to know about it.
I have been wanting to try one of these things out for a while now
but
can't seem to figure out how as you have to set it up through your
itunes library and you won't find any such unit at an apple store.
One interesting thing I did notice about the nano is that if it is
playing music and you start to move through the menus, the music
volume gets cut in half, presumably so that speech may be heard.
Pretty cool, but again, no experience actually using the speech.
Regards
Justin Harford
On Sep 18, 2008, at 9:22 PM, Josh de Lioncourt wrote:
Thanks go to Shane Jackson for his review of the iPod Nano 4G and
its speaking interface. You can read the review at this link:
http://www.lioncourt.com/shake-shuffle-and-roll/
Josh de Lioncourt
...my other mail provider is an owl...
