Silly question, but did you try rebooting with the display plugged in? Some times I have to do that to get my braille connect to fly.

Best,

Erik
erik burggraaf

Certified Technician
Assistive Computing LTD Support and training
Sales department: 888-828-2445
Support and Training: 888-255-5194
Email: [EMAIL PROTECTED]

Website coming soon



On 27-Oct-08, at 4:19 PM, Tiffany D wrote:

She said that she installed all the updates including the one
specifically for the Syncbraille.

On 27/10/2008, erik burggraaf <[EMAIL PROTECTED]> wrote:
Hi,

Did you install the braille add on for the hims/gw products from the
voiceover website?

Best,

Erik
erik burggraaf

Certified Technician
Assistive Computing LTD Support and training
Sales department: 888-828-2445
Support and Training: 888-255-5194
Email: [EMAIL PROTECTED]

Website coming soon



On 27-Oct-08, at 2:30 PM, Tiffany D wrote:

Ok guys.  my best friend is deafblind and so she can't use VoiceOver
that well.  She recently got a Syncbraille to work with her Macbook
running Leopard.  When she connects it it doesn't recognise the
display. It says braille display dimmed. She tried connecting other
usb devices and it works just fine with those.  She's also done all
the updates. How can she fix this problem. Please contact me here or
at
MSN: [EMAIL PROTECTED]
AIM: Tiffanitsa
Google Talk/e-mail: [EMAIL PROTECTED]
LJ Talk: Theophania
Skype: Therebetisa

Thanks,
Tiffanitsa
--
http://tiffany.yourpassionconsultant.com
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http://tiffany.yourpassionconsultant.com
(Adults only.  Parties and products for your sentual needs!
Educational, tasteful and fun!)



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