On Wed, 2007-02-21 at 15:36 +0100, Uwe Fischer wrote: > Hi, > > please have a look at http://wiki.services.openoffice.org/wiki/Help_Agent > > Some users don't like the Help Agent. > We don't get a lot of positive feedback at all, therefore I don't know > if poor Help Agent has some friends somewhere. > > What do you think: > - do we still need the Help Agent? > - should Help Agent be reduced in size or converted to a text message in > the status bar?
I reckon the problem the biggest problem is that because it's just a popup icon no one clicks on it to read what it says, and often, like the wiki says, what it has to say can head off a lot of questions. I'm fond if the idea of giving something like http://wiki.services.openoffice.org/wiki/FeatureSuggestions#Help_Agent_Notification a go. i.e. show the text of what OOo has done for a non-permanent amount of time someplace where the user can see it, but can continue doing what they were doing without having to either click on it to read it, or to dispose of the notification. C. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
