I'm passing along a discussion with Bluebeam software, who provide the program PDFRevu to our school. The openoffice pdf converter fails to put in some lines of code which prevent the file from being opened and edited by Revu.
See below: From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Sent: Wednesday, April 09, 2008 1:48 PM To: Sam Morris Subject: [359-0F8F360E-1E3B] BbWeb07 - Support question Hi Matt, We had our developers look at the PDF and discovered a few things. The error will occur regardless of whether any new objects have been added to the PDF. That is, if you try to save the file without making any changes, you'll still get the error. So, it's actually unrelated to inking. The root of the problem is that the Open Office PDF Converter is writing a PDF that is missing some lines of code that are required for a PDF viewer to parse the file properly. Adobe Reader seems to be able to save the file without errors because they're anticipating this special case scenario. We'll be looking into this in a little more detail, but for now, there's not much you can do other than to use a converter that writes a proper PDF. If you have Open Office installed on the same machine with Bluebeam PDF Revu, you can use the Bluebeam PDF printer. Thanks, Joel Joel Marquez Bluebeam Support [EMAIL PROTECTED] http://www.bluebeam.com/support Bluebeam Software -------- Original Message -------- > From: "Sam Morris" <[EMAIL PROTECTED]> > Sent: Wed, 09 Apr 2008 11:58:12 -0400 > To: <[EMAIL PROTECTED]> > Subject: RE: [359-0F8F360E-1E3B] BbWeb07 - Support question > > Here is the email from my colleague with the attachments. > > From: Matt Greenwolfe > Sent: Tuesday, April 08, 2008 2:29 PM > To: Sam Morris > Subject: RE: Bluebeam Problems > > Here are two versions of the same file, one created using the open > office pdf converter, and the other created from open office using > print to pdf (Adobe Acrobat printer). The version created using the > open office converter gives problems for me and for some students, but > not all. The file is opened and you can ink it, but when you try to > save, you get the error message below. > > object reference is not set to an instance of an object > > The other file seems to be good so far. These may be worth sending > along to bluebeam, if you have that sort of relationship with them. > > Matt > > > > > > > > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > > Sent: Wednesday, April 09, 2008 11:51 AM > To: Sam Morris > Subject: [359-0F8F360E-1E3B] BbWeb07 - Support question > > Sam, > > Yes, please send us a copy of one of these files that has the issue. > > Julie > Bluebeam Software, Inc. > [EMAIL PROTECTED] > http://www.bluebeam.com > > -------- Original Message -------- > > From: <[EMAIL PROTECTED]> > > Sent: Wed, 09 Apr 2008 08:08:46 -0400 > > To: <[EMAIL PROTECTED]> > > Subject: BbWeb07 - Support question > > > > Email: [EMAIL PROTECTED] > > Name: Sam Morris > > Software: Bluebeam PDF Revu Standard Edition > > Message: This is more of an FYI - We are having a "compatability > issue." > > Whenever we create a document using OpenOffice and PDF Converter, > > the file is not "inkable" in Revu. You can ink on it, but when you > > go to save it, you get the following error: object reference is not > > set to > an > > instance of an object. Using the same document in Adobe, you can use > the > > "primitive" ink annotation features and save with no issue. But that > new > > version still suffers when you reopen it in Revu and attempt to ink > and > > save. If you'd like I could send you an examples. Thanks, Sam --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
