Thanks to all who replied. An upgrade to 4.0 fixed the problem. Matt
-----Original Message----- From: Clarke Rice [mailto:[EMAIL PROTECTED] Sent: Fri 4/11/2008 3:58 PM To: Matt Greenwolfe Subject: Re: [discuss] PDF converter is missing some important lines of code Hi Matt, I see OOo 3 has support for the ISO-documented PDF 1.4 - hopefully this will fix your problem. You could try a download of OOo 3 - still very rough round the edges, but the PDF capability is there. You should be able to get the version for your OS here: ftp://ftp.mirrorservice.org/sites/ny1.mirror.openoffice.org/developer/DEV300 _m5/ Assuming you are using Windows and happy to use US English, it's ftp://ftp.mirrorservice.org/sites/ny1.mirror.openoffice.org/developer/DEV300 _m5/ Clarke On 9 Apr 2008 at 14:26, Matt Greenwolfe wrote: > I'm passing along a discussion with Bluebeam software, who provide the > program PDFRevu to our school. The openoffice pdf converter fails to > put in some lines of code which prevent the file from being opened and > edited by Revu. > > See below: > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Sent: Wednesday, April 09, 2008 1:48 PM > To: Sam Morris > Subject: [359-0F8F360E-1E3B] BbWeb07 - Support question > > Hi Matt, > > We had our developers look at the PDF and discovered a few things. > The error will occur regardless of whether any new objects have been > added to the PDF. That is, if you try to save the file without making > any changes, you'll still get the error. So, it's actually unrelated to > inking. > The root of the problem is that the Open Office PDF Converter is writing > a PDF that is missing some lines of code that are required for a PDF > viewer to parse the file properly. > Adobe Reader seems to be able to save the file without errors because > they're anticipating this special case scenario. > We'll be looking into this in a little more detail, but for now, there's > not much you can do other than to use a converter that writes a proper > PDF. > If you have Open Office installed on the same machine with Bluebeam PDF > Revu, you can use the Bluebeam PDF printer. > > Thanks, > Joel > > Joel Marquez > Bluebeam Support > [EMAIL PROTECTED] > http://www.bluebeam.com/support > Bluebeam Software > > > -------- Original Message -------- > > From: "Sam Morris" <[EMAIL PROTECTED]> > > Sent: Wed, 09 Apr 2008 11:58:12 -0400 > > To: <[EMAIL PROTECTED]> > > Subject: RE: [359-0F8F360E-1E3B] BbWeb07 - Support question > > > > Here is the email from my colleague with the attachments. > > > > From: Matt Greenwolfe > > Sent: Tuesday, April 08, 2008 2:29 PM > > To: Sam Morris > > Subject: RE: Bluebeam Problems > > > > Here are two versions of the same file, one created using the open > > office pdf converter, and the other created from open office using > > print to pdf (Adobe Acrobat printer). The version created using the > > open office converter gives problems for me and for some students, but > > > not all. The file is opened and you can ink it, but when you try to > > save, you get the error message below. > > > > object reference is not set to an instance of an object > > > > The other file seems to be good so far. These may be worth sending > > along to bluebeam, if you have that sort of relationship with them. > > > > Matt > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] > > > > Sent: Wednesday, April 09, 2008 11:51 AM > > To: Sam Morris > > Subject: [359-0F8F360E-1E3B] BbWeb07 - Support question > > > > Sam, > > > > Yes, please send us a copy of one of these files that has the issue. > > > > Julie > > Bluebeam Software, Inc. > > [EMAIL PROTECTED] > > http://www.bluebeam.com > > > > -------- Original Message -------- > > > From: <[EMAIL PROTECTED]> > > > Sent: Wed, 09 Apr 2008 08:08:46 -0400 > > > To: <[EMAIL PROTECTED]> > > > Subject: BbWeb07 - Support question > > > > > > Email: [EMAIL PROTECTED] > > > Name: Sam Morris > > > Software: Bluebeam PDF Revu Standard Edition > > > Message: This is more of an FYI - We are having a "compatability > > issue." > > > Whenever we create a document using OpenOffice and PDF Converter, > > > the file is not "inkable" in Revu. You can ink on it, but when you > > > go to save it, you get the following error: object reference is not > > > set to > > an > > > instance of an object. Using the same document in Adobe, you can use > > the > > > "primitive" ink annotation features and save with no issue. But that > > new > > > version still suffers when you reopen it in Revu and attempt to ink > > and > > > save. If you'd like I could send you an examples. Thanks, Sam > > > > > > > --------------------------------------------------------------------- > To unsubscribe, e-mail: [EMAIL PROTECTED] > For additional commands, e-mail: [EMAIL PROTECTED] > > > > -- > No virus found in this incoming message. > Checked by AVG. > Version: 7.5.519 / Virus Database: 269.22.11/1371 - Release Date: 10/04/2008 > 12:23 > --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
