Mailto: [email protected] Subject: I am using version 1.1 of OpenOffice.org. My problem is : GetStorage, name: "No Content! Known Issue: "OOo 1.1.x crashes with error "GetStorage, name: "No Content!" (may affect other versions) RE: Issue # 23220, & #s 31080, 37510, & 37304 all "marked as a duplicate of this issue." Reccommend this solution be stored in archive. (I'm not aware of wiki-type option to add solutions to Knowledge Base.) Situation: After computer crash (w/ OOo docs open) OOo no longer functions. At program open (2clicking icon to open) this error dialog opens: " _______________________________________________________________ |OpenOffice.org 1.1.4 |__| |X| | | | |(X) cannot be started due to an error in processing the configuration data. | | | | Please contact your system adminstrator. | | | | The following internal error has occurred: GetStorage, name: "No Content! | | _________ | | |__OK___|| | ________________________________________________________________|" Several hours later, solution discovered to be multi-faceted. OpenOffice.org May suffer from file corruption (due to crash, improper shutdown, etc.), particularly in the preferences and settings files, especially "Common.xcu." Result is OOo is a 'non-starter,' & program wil not start & run. Many forum responses indicate that renaming "Common.xcu" will fix OOo 'non-start' situation, however, many forum replies state that the problem is not always resolved by renaming fix. Some forum answers suggest that deleting certain program files, & folders, will resolve this issue. My experience indicates that deleting the correct program folder path AND then performing a "Repair Install" removes corrupt files & program is actually repaired. Resolution: Navigate to OpenOffice.org entry in "C:\Program Files." Under OpenOffice.org, open "C:\Program Files\OpenOffice.org1.1.4\SHARE" folder. Delete the "C:\Program Files\OpenOffice.org1.1.4\SHARE\registry" folder & all contents. Also under OpenOffice.org, open "C:\Program Files\OpenOffice.org1.1.4\USER" folder. Delet the "C:\Program Files\OpenOffice.org1.1.4\USER\registry" folder & all contents. Reinstall OpenOffice.org, using "Repair" mode. This occurred w/ following parameters: platform = PC OS = Windows 2000 PE, w/ SP4 & Rollup installed version = OOo 1.1.4 Reccommend this solution be stored in archive. Sincerely, j _________________________________________________________________ Make Windows Vista more reliable and secure with Windows Vista Service Pack 1. http://www.windowsvista.com/SP1?WT.mc_id=hotmailvistasp1banner
